Privacy

We hold what you give us, what the product makes out of it, and the results that come back from the social networks. A few other companies see parts of it, and all of them are named below. You can download the lot or have it erased from the settings screen, and this page says what we are obliged to keep when you do.

Who holds it

Vadstor Management Solutions LLC, doing business as Vadstor Solutions, at 47 Shady Drive, Indiana, PA 15701, United States. If you want to ask about any of this, write to vadposts@vadstor.com.

What we hold

Who else sees it

Nobody else, and we do not sell any of it to anybody.

Pictures have a public web address

This one is worth knowing before you upload anything. When you add a picture it gets a web address on our server, and that address works for anyone who has it, without signing in. It has to, because the service that publishes your post fetches the picture from it.

The addresses are long and random, there is no list of them anywhere, and nothing links to them, so somebody would have to be given the address to find it. Even so, treat anything you upload as something that could be seen. A photo of a client, or anything you would not be willing to have posted, does not belong here.

When you delete a picture it stops being served straight away.

Cookies

One cookie, which keeps you signed in. No tracking cookies, no advertising cookies, and no analytics of any kind.

How long we keep it

Until you get rid of it. Delete a post and it goes. Delete a workspace and everything inside it goes with it. Close the account and all of it goes, apart from the short list further down.

One thing goes on its own, whatever you do. The sign-in counts above are thrown away after a day. An hour after somebody mistyped a password the count has stopped slowing anyone down, so there is no reason left to be holding it.

Getting it all, or getting rid of it

Both are on the settings screen, under "Your data", and neither of them needs you to email anybody.

Export gives you a zip file. Inside is a JSON file holding every row we have about that workspace, table by table, and every picture, with a checksum for each one so you can tell nothing was mangled on the way.

Delete asks you to type the name back before it will do anything, and then it is gone and cannot be undone.

What an erasure does not remove

A few things survive it, and we would rather say so here than surprise you afterwards.

Anything already published stays published. Deleting a post here does not take it off Facebook, and you would need to do that on Facebook.

Keeping it safe

Everything travels over HTTPS. Passwords are stored scrambled in a way that cannot be reversed. The keys to your social accounts sit on our server and are only used to post what you booked. We have done the ordinary things properly, and where there is an edge, like the picture addresses above, this page says so rather than pretending there is not one.

Your rights

Depending on where you live you may have the right to see what we hold, have it corrected, have it erased, or object to what we do with it. The export and delete buttons cover most of that without you having to ask anybody. For anything else, write to vadposts@vadstor.com.

If you are in the UK or the EU and you think we have handled your data badly, you can complain to your data protection regulator.

Children

This is a product for businesses and it is not for under-18s. We do not knowingly hold data about children.

Changes to this page

The date at the top says when we last changed it. If a change affects what we do with your data, we will email you before it takes effect.